Give the gift of beautiful hair with a Rokk Ebony gift card.
Our gift cards are valid for 36 months from the date of purchase and can be used for services and online products.
eGift Cards will be sent within 24 hours upon checkout confirmation.
Physical gift card delivery fee is free, the expected delivery timeframe is within 7 business days from order approval (subject to Australia Post schedules).
Unused balances are not redeemable for cash but are transferable to your next appointment. Because we’re all about sharing the love, you can transfer the voucher to family or friends. Hold on tight to your Rokk Ebony gift card because lost or stolen cards will not be replaced or refunded.
Redeemable at any Rokk Ebony Salon in Victoria and the Rokk Shop online.
- Collins PLace
- Glen Waverley
- South Melbourne
- Wheelers Hill
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.